Payment, Cancellation, Transfer and Refund Terms
Pricing and payment
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Prices are subject to change and TechPledge Consulting Services Pvt Ltd reserves the right to charge additional amounts to reflect any pricing changes taking effect before course commencement dates
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Delegates are required to pay for the course at the time of booking. If an employer is funding a delegate participation a course (Corporate Training) , the employer may require TechPledge Consulting to provide information on the delegate’ participation, including, but not limited to; test results, progress and attendance records
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Where TechPledge Consulting has received authorization to invoice an employer the following terms apply:
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Full payment is due prior to the course start date. Any delegate may be refused participation on a course if payment is outstanding​
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Providing the booking is made 30 days prior to the commencement of the course, invoice payment terms are 30 days from the date of the invoice.
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Payment is due immediately if the booking is made less than 30 days before the course start date.
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The employer is liable for all unpaid invoices. TechPledge Consulting reserves the right to recover any reasonable debt collection costing connection with overdue payments and to charge interest on late payments at a rate of 4% per week.
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Exam bookings
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​Prices exclude exam fees payable to professional exam-awarding bodies. Where TechPledge Consulting only can assist in exam booking service, the fees are payable in full on booking the exam. TechPledge Consulting accepts no responsibility or liability for errors or omissions and it is the delegate’s responsibility to ensure that exam booking details are correct
Cancellation & Refund
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For Job Role Based Training :
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Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content or downloaded the E-Book. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
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For Certification Based Training:
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Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content of any e-learning course or has attended Online Classrooms/received recordings for more than 1 day. Also, In case a user downloads the E-Book for the course the money back guarantee will be void. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
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For Partnered Programs /Bootcamps
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Raise refund requests within 7 days from the start date of the regular class (Live or Recorded as the case maybe) whether attended or not. The Money-back guarantee is void if the participant raises any refund request beyond 7 days from the regular class.
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For Corporate Programs:
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TechPledge , reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc).
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In case TechPledge Consulting cancels an event, 100% of course fees will be refunded to the delegate if the refund raise request is within 10 days of purchase of course. However travel, logistics or any personal expense incurred by learners/participants will not be refunded.
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If a cancellation is done by a delegate 10 business days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
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No refunds or credits will be available for participants who fail to attend both days of the course.
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Refunds are only available for Classes completed less than 30% . No refunds are available once 30% if the class topics or duration completed.
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A refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 7 to 10 working days post intimation by the customer.
Note: All refunds will be processed within 7-10 working days after the refund request is approved TechPledge Consulting Services Private Limited​
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*TechPledge Consulting reserves the right to revise the terms & conditions of this policy without any prior notice.
© 2015 by TechPledge Consulting Services